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911 System

911 saves lives. When you are faced with an emergency, time plays a very important part in the outcome. That's why you should always use 911 when you need emergency help from Law Enforcement, Fire, an ambulance or possibly all three. Even the smallest child can be taught to use 911.

Coffey County Communications is equipped with the enhanced 911 system. When a 911 call comes in to the Sheriff's Office a display appears on a computer screen to let the Dispatchers know from where the call is coming and from what phone number. However the Dispatcher will confirm this information with the caller to insure that the information is correct.

When calling to report an incident, Stay calm, and Speak Clearly. The Dispatcher answering will ask "What is your emergency?" Explain what is happening and where. Give your name and address. The Dispatcher will ask you a number of questions based on the situation. Remember to stay calm and answer the questions as best as you can. Know that help is on the way.